A CMF survey of Congressional staff on citizen advocacy and best approaches

Congressional Management Foundation (CMF)
Perceptions of Citizen Advocacy on Capitol Hill

• This report is based on an online survey of 260 congressional staff on their opinions and practices related to constituent communications, including social media. The survey was conducted between October 12 and December 13, 2010.

Key Findings [please go to the post for brief statistical analysis behind each finding]:

• The Internet, Participation and Accountability
• Citizens Have More Power Than They Realize
• It's Not the Delivery Method – It's the Content
• Grassroots Advocacy Campaigns – Staff are Conflicted
• Social Media Used to Listen and Communicate

For the constituents-- the citizens within each representative's district-- this is a goldmine of helpful tips on the best ways to reach and communicate with government officials in Washington, DC.  Please go to the post for details, and, download the CMF Report.